Dr Chris Hem started in Wantirna at 145 Stud Rd in 1993. Then, Mt Waverley practice was established in 2003 with Dr Christine Chan and Bright Smile Dental Surgery was born. He then changed premises from Stud Rd to 3 Templeton St in 2005.
We are a small friendly family practice who aim to serve our patients and satisfy them 100%. We are happy that our practice has grown through “word of mouth” referrals over the years. We have always believed that if any patient is unhappy with any aspects of the treatment, they are welcomed to approach us so that the issue can be resolved promptly. Very often, it could simply be a misunderstanding.
Between the two dentists present, we have all the specialties covered, thus able to offer more affordable in-house treatment rather than needing to refer our patients to specialists. We take an interest in our patients’ general well being and thus have regular ongoing training to keep up with the latest research and techniques. We have a very STRICT X-INFECTION protocol. Staff are kept up to date with the latest requirements every year. All instruments are sterilized after every patient or disposed of if they are disposable items. Plastic barriers are used on every surface that are touched.
“ Over the years practicing as a dentist, I still enjoy all disciplines it offers. The greatest satisfaction that i get is seeing the smile imparted to my patient at the end of every visit. The practice that Dr Christine Chan and i have set up focused on a caring, friendly patient experience. We strive to ensure that our patients enjoy, understand their treatment and to achieve results which exceed their expectations. I have special interests in cosmetic dentistry, minor oral surgeries and orthodontics. ”
Dr Hem attended Box Hill High School and finished in 1986. He then graduated from the University of Melbourne in 1992. During his undergrad years, he did an undergraduate exchange program at the university of Minnesota. Since graduation, he has been working in Wantirna South. He started in Stud Rd but moved to 3 Templeton St, Wantirna in May 2005.
He is a member of the Australian Dental association and is always striving to keep up to date with the latest researches and techniques. He has always worked as a general practitioner providing most treatment in dentistry. He is happy to treat adults and children alike.
“ I enjoy all aspects of dentistry but have a special interest in periodontics-gum treatment, Crowns, bridges and implants. My biggest satisfaction is when a patient comes back for their 6 mthly check up and I see that they come back with a proud smile telling me that they have no problems with their teeth and gums.”
Dr Chan was born in Mauritius and came to Australia in 1987 at the age of 13. She went to Our Lady of the Sacred Heart in Bentleigh and finished her VCE at St Leonards College, Brighton in 1990. Then, she graduated from the University of Melbourne in 1995. Since then, she has worked in numerous private practices which include Mt Eliza, Mentone and Sandringham. In 2003, she opened up Bright Smile Dental Surgery in Mt Waverley with Dr Chris Hem. Since June 2004, she works part time due to motherhood. She is the mother of three kids and thus has many tricks up her sleeves in dealing with kids. She is fluent in french.
She is a member of the Australian Dental Association and enjoys going to many lectures to keep up to date with the latest researches and techniques.
Enza Cugliandro has been working at the surgery since August 1986. She started dental nursing in 1976. She has been trained in all areas of dentistry and has a vast knowledge. Enza would be able to answer most of your questions but if in doubt, she would consult with the dentists.
She has two grown up children: Gabriella and Jason. She enjoys travelling and dining out. Her first grand daughter Lily was born in March 2012. Her second grandson Oscar was born October 2014.
Serena Poon started at Bright Smile in October 2004. She has experiences in numerous fields which include general nursing. pharmacy and disability care, and she is very competent in answering most of your queries. If in doubt, she will consult with one of the dentists. Serena works at both the Mount Waverley and Wantirna surgeries.